Shipping & Delivery
Get information about shipping rates and estimated delivery time of your orders
Order Processing Time:
Orders will be processed and shipped within 24-48 hours.
All US orders will be shipped via UPS Mail Innovations® Expedited or USPS First Class $5.95
Free shipping for domestic orders over $70
Delivery times vary between 3-7 business days depending on customer address.
Delivery time does not include Weekends or Holidays.
*** Due to the current COVID-19 pandemic situation, the delivery time of international orders could be extended. ***
International orders are shipped via UPS Mail Innovations® Priority or USPS International Mail Services with tracking numbers, see prices below:
Canada & Mexico: $11.95
Australia & New Zealand: $11.95
South America: $11.95
All other countries: $14.95
Delivery time about 15 – 25 Business Days
Delivery time does not include Weekends, Holidays or Customs Stoppage.
Customs/Tariff fees are NOT included in the shipping price. BATPIG Pet Supply is not responsible for any costs or issues that may occur at customs when entering your country. The shipping carrier will request collection once the package enters your country. Please contact your local customs office for more information regarding custom, tariff, and duty fees.